Delivery & Returns

Delivery Costs:

Free Delivery within the UK for orders of £15 or more (otherwise delivery cost is £5)

Free Delivery within the USA for orders of $20 or more (otherwise delivery cost is $6)

Free Delivery within the EU for orders of €50 or more (otherwise delivery cost is €10)

For the rest of the world (ROW) delivery costs are as follows:

Orders in US dollars:
below $50 – delivery cost is $20
above $50 – the delivery cost is $10

Orders in British Pounds:
Below £40 – the delivery cost is £18
Above £40 – the delivery cost is £9

Orders in Euros:
Below €50 – the delivery cost is €20
Above €50 – the delivery cost is €10

How Do We Deliver?

UK – using a secure, trackable service delivering within 2-4 business days from order date.

EU – using a secure, trackable service delivering within 3-6 business days from order date.

USA – using USPS Parcel Post, a secure, trackable service delivering within 4-8 business days from order date.

Internationally using USPS Priority Mail International, 6-10 business days delivery service (to major markets) with tracking facility.

Lifetime Guarantee

Curlformers offer a lifetime guarantee on everything we sell, we will replace, in 14 days, any damaged genuine Curlformers product free of charge, no questions asked, just send the product back and we’ll take care of the rest. You won’t find this guarantee on any of the toxic and dangerous counterfeit curlers out there.

Returns Policy

Should you wish to return any genuine Curlformers product purchased from us, we will refund or exchange a product provided it’s in fully re-saleable condition. All items must be returned within 14 days of purchase in original, undamaged packaging.

The products being returned must have not been used and in re-saleable condition. We will refund the value of the goods including the cost of delivery. When returning items please ensure that you include the delivery note or a copy of your email order and send the items back in the appropriate packaging.

We are not responsible for loss or damage to goods while they are being returned and would therefore advise making use of recorded or special delivery and insurance.

Refunds will be made to the card that was used in the original purchase.

Return Address for UK Deliveries

Hair Flair Ltd
PO BOX 25
Melton Mowbray
Leicestershire
LE13 1ZG

Delivery and returns telephone: 03444 171433, lines open Mon-Fri 9am-8pm GMT London time.

Return address for USA and International Deliveries

Hair Flair Ltd
eFulfillment Service
807 Airport Access Road
Unit D, Traverse City
MI 49686, USA

Proud To Support: Little Princess Trust

Certified Genuine Patented Curlformers. Curlformers are a patented curling tool registered to Hair Flair Ltd UK Patent No.s: USA :6647989B, EUROPE: 1168940, CHINA: ZL00805893; ZL200520063360.2 JAPAN: 4173285. Curlformers and ‘f’ symbol are registered Trademarks of Hair Flair Ltd UK. Distributed by Hair Flair, No Latex, Meets EU REACH Regulations and US Regulations, Hair Flair Registered Office: Hair Flair Ltd., SE1 9SG UK, VAT No.: 882984952 Designed in England, UK

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