- Free Delivery for UK orders of £6.00 or more.
- Free Delivery for USA orders of $7.00 or more.
International customers pay a flat shipping rate of £6.95 / €7.95 / $9.95. Currency will depend on location of delivery.
How Do We Deliver?
UK – using a secure, trackable service delivering within 2-4 business days from order date.
EU – using a secure, trackable service delivering within 3-6 business days from order date.
USA – using USPS Parcel Post, a secure, trackable service delivering within 4-8 business days from order date.
Internationally using USPS Priority Mail International, 6-10 business days delivery service (to major markets) with tracking facility.
Curlformers offer a lifetime guarantee on everything we sell, we will replace, in 14 days, any damaged genuine Curlformers product free of charge, no questions asked, just send the product back and we’ll take care of the rest. You won’t find this guarantee on any of the toxic and dangerous counterfeit curlers out there.
Should you wish to return any genuine Curlformers product purchased from us, we will refund or exchange a product provided it’s in fully re-saleable condition. All items must be returned within 14 days of purchase in original, undamaged packaging.
The products being returned must have not been used and in re-saleable condition. We will refund the value of the goods including the cost of delivery. When returning items please ensure that you include the delivery note or a copy of your email order and send the items back in the appropriate packaging.
We are not responsible for loss or damage to goods while they are being returned and would therefore advise making use of recorded or special delivery and insurance.
Refunds will be made to the card that was used in the original purchase.
Return Address for UK Deliveries
Hair Flair Ltd
PO BOX 25
Delivery and returns telephone: 03444 171433, lines open Mon-Fri 9am-8pm GMT London time.
Return address for USA and International Deliveries
Hair Flair Ltd
807 Airport Access Road
Unit D, Traverse City
MI 49686, USA