Free Delivery within the UK for orders of £15 or more (otherwise delivery cost is £5)
Free Delivery within the USA for orders of $20 or more (otherwise delivery cost is $6)
Free Delivery within the EU for orders of €50 or more (otherwise delivery cost is €10)
For the rest of the world (ROW) delivery costs are as follows:
Orders in US dollars:
below $50 – delivery cost is $20
above $50 – the delivery cost is $10
Orders in British Pounds:
Below £40 – the delivery cost is £18
Above £40 – the delivery cost is £9
Orders in Euros:
Below €50 – the delivery cost is €20
Above €50 – the delivery cost is €10
How Do We Deliver?
UK – using a secure, trackable service delivering within 2-4 business days from order date.
EU – using a secure, trackable service delivering within 3-6 business days from order date. All orders to the EU are shipped from the UK.
USA – using USPS Parcel Post, a secure, trackable service delivering within 4-8 business days from order date. All US orders are shipped from the US
Internationally using USPS Priority Mail International, 6-10 business days delivery service (to major markets) with tracking facility. All orders outside the EU are shipped from the US
Curlformers offer a lifetime guarantee on everything we sell, we will replace, in 14 days, any damaged genuine Curlformers product free of charge, no questions asked, just send the product back and we’ll take care of the rest. You won’t find this guarantee on any of the toxic and dangerous counterfeit curlers out there.
Should you wish to return any genuine Curlformers product purchased from us, we will refund or exchange a product provided it’s in fully re-saleable condition. All items must be returned within 14 days of purchase in original, undamaged packaging.
The products being returned must have not been used and in re-saleable condition. We will refund the value of the goods including the cost of delivery. When returning items please ensure that you include the delivery note or a copy of your email order and send the items back in the appropriate packaging.
We are not responsible for loss or damage to goods while they are being returned and would therefore advise making use of recorded or special delivery and insurance.
Refunds will be made to the card that was used in the original purchase.
Return Address for UK Deliveries
Hair Flair Ltd
PO BOX 25
Delivery and returns telephone: 03444 171433, lines open Mon-Fri 9am-8pm GMT London time.
Return address for USA and International Deliveries
Hair Flair Ltd
807 Airport Access Road
Unit D, Traverse City
MI 49686, USA