Delivery Costs:
Free Delivery within the UK for orders of £15 or more (otherwise delivery cost is £5)
Free Delivery within the USA for orders of $20 or more (otherwise delivery cost is $6)
Free Delivery within the EU for orders of €50 or more (otherwise delivery cost is €10)
For the rest of the world (ROW) delivery costs are as follows:
Orders in US dollars:
below $50 – delivery cost is $20
above $50 – the delivery cost is $10
Orders in British Pounds:
Below £40 – the delivery cost is £18
Above £40 – the delivery cost is £9
Orders in Euros:
Below €50 – the delivery cost is €20
Above €50 – the delivery cost is €10
How Do We Deliver?
UK – using a secure, trackable service delivering within 2-4 business days from order date.
EU – using a secure, trackable service delivering within 3-6 business days from order date. All orders to the EU are shipped from the UK.
USA – using USPS Parcel Post, a secure, trackable service delivering within 4-8 business days from order date. All US orders are shipped from the US
Internationally using USPS Priority Mail International, 6-10 business days delivery service (to major markets) with tracking facility. All orders outside the EU are shipped from the US
Lifetime Guarantee
Curlformers offer a lifetime guarantee on everything we sell, we will replace, in 14 days, any damaged genuine Curlformers product free of charge, no questions asked, just send the product back and we’ll take care of the rest. You won’t find this guarantee on any of the toxic and dangerous counterfeit curlers out there.
Returns Policy
Should you wish to return any genuine Curlformers product purchased from us, we will refund or exchange a product provided it’s in fully re-saleable condition. All items must be returned within 14 days of purchase in original, undamaged packaging.
The products being returned must have not been used and in re-saleable condition. We will refund the value of the goods including the cost of delivery. When returning items please ensure that you include the delivery note or a copy of your email order and send the items back in the appropriate packaging.
We are not responsible for loss or damage to goods while they are being returned and would therefore advise making use of recorded or special delivery and insurance.
Refunds will be made to the card that was used in the original purchase.
Return Address for UK Deliveries
Hair Flair Ltd
PO BOX 25
Melton Mowbray
Leicestershire
LE13 1ZG
Delivery and returns telephone: 03444 171433, lines open Mon-Fri 9am-8pm GMT London time.
Return address for USA and International Deliveries
Hair Flair Ltd
eFulfillment Service
807 Airport Access Road
Unit D, Traverse City
MI 49686, USA
Test pack
HollyI already have a pack of the original barrel curlformers, and I wanted to try the spiral curlformers to see how they work and look in my hair. I saw that Curlformers have the new deluxe sets so I thought I’d try the small spiral pack in this style. I do really like the urls that are produced. I brushed my spiral curls out slightly becuase they are super ribbon like when the Curlformers are first taken out of the hair. I will eventually invest in a larger kit of these.
I bought the Spiral Curls pack and some barrel curls, small pack to mix both of them.
I have straight hair, don’t have a lot of hair and very thin…usually no curling has any effect, even with heavy heat sources!
BUT…it worked! very happy with them! I already used them twice for an evening out and I’m very happy that I bought them! I cannot brush them because my hair is too thin and then the curls are falling apart but if I just split them and go throught them with my hands for a natural look things work out great!
My hair is very thick and naturally curly. However, when I wash my hair it used to take me at least 2 hours to blow dry and straighten it before curling it the next day. I bought a pack of deluxe spiral curlers (long) and I’ve never been happier. I no longer have to use heat on my hair at ALL! I just wash it, oil it, and let the Curlformers do their job. I havent been disappointed since! I will be investing in another pack soon!